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You can check the status of your orders in 'My Orders' in your account www.geographicalnorway.es . If you are not registered, you will have the order information in the email you used to make the purchase.
Additionally, as soon as your order leaves our warehouses, we will send you an email. -
If the estimated delivery time has passed and you still have not received your purchase, check the status of your order in 'My orders' in your account www.geographicalnorway.es . If you are not registered, go to the 'Orders' section and enter your email and your order number.
You can also check the status of your shipment by entering the tracking number on the transport agency website, or by calling our customer service. (Tel. 910753157 - 961287246 )
During sales and promotions, delivery times may be longer than usual. -
If the items received are different from those purchased or have a defect, you can request an exchange or return.
Both changes and returns on www.geographicalnorway.es are completely free. Check the different exchange or return options in the Changes and returns section. -
If you have not received all the items you purchased, please check the email you used to make the purchase. If you have not received an email, please contact ' Customer Service ' and we will respond as soon as possible.
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You can change your password, address, phone number or payment method at any time by accessing ' My account '
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If you do not remember your password, you can recover it in My Account.
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To cancel your account on www.october.es, go to ' My Account '. If you cancel your account, your order history will be automatically deleted.
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Here you have all the information about changes and returns
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Here you have all the information about Shipping
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You can subscribe to our Newsletter, where you will receive all kinds of information related to Geographical Norway.